Useful information and inclusive services

Everything you need at a glance

Included Services

Kitchen and living area

  • Fully equipped kitchen: pots, pans, crockery, glassware, tea towels, and pantry essentials (oil, pepper, salt, vinegar, teas, and spices)

  • Bright, modern living room: satellite TV, CD/radio stereo system, JBL Bluetooth speaker with radio and
    Bluetooth speaker, board games, spotting scope telescope

  • Firewood supplied for the kitchen stove, the typical Tyrolean farm oven, and the open fireplace

  • Two entrance foyers for use as a cloakroom/storage

  • Utility room with washing machine, ironing board, iron, and cleaning products

  • Household supplies provided: laundry detergent, washing-up liquid, toilet paper, tissues, kitchen roll

Bedrooms

  • Anti-allergy mattresses, bed linen, towels, bathrobes, hair dryer, down pillows, down duvets, decorative cushions, bedside tables with lamps, timber wardrobe, dresser

  • All bedrooms feature balcony access and private en-suite bathrooms (with shower or bathtub)

Bathrooms and Wellness Area

  • Bath towels & hand towels

  • Bathrobes

  • Sauna towels

  • Hair dryer

  • Premium toiletries set (shampoo, shower gel, body lotion)

  • Selection of high-grade essential oils for sauna infusions

Exterior & Grounds

  • Firewood, traditionally stacked

  • Sun loungers, sun awning, and parasol on the terrace and lawn area

  • Compact gas barbecue (fuel provided)

  • Dedicated ski storage room

  • Ample private parking for cars and motorbikes

  • Bicycle storage directly at the house

Internet

Complimentary high-speed fibre-optic Wi-Fi throughout the entire property.

Please refer to this page for detailed floor plans and complete specifications.

Added value for a seamless holiday

South Tyrol Guest Pass

Your benefits at a glance

Free, unlimited use of all public transport across South Tyrol throughout your stay.Travel on regional trains, regional and city buses, and select cable cars within the Südtirolmobil network.Easy travel to top excursion destinations, hiking spots,...
  • Free, unlimited use of all public transport across South Tyrol throughout your stay.

  • Travel on regional trains, regional and city buses, and select cable cars within the Südtirolmobil network.

  • Easy travel to top excursion destinations, hiking spots, and local towns without searching for parking.

  • Regional discounts on select events, guided tours, and recreational activities.

The digital South Tyrol Guest Pass is valid from your arrival date until departure.

Enjoy exploring South Tyrol in a relaxed, eco-friendly way – from the Ahrntal and Bruneck to the Dolomites, Bozen, Meran, or Lake Kaltern.

Note: The Guest Pass covers public transport on the „suedtirolmobil“ network. Long-distance trains (e.g. Railjet, EuroCity, Frecciarossa) and special tourist routes are excluded.

Additional Services

(On request and subject to charge)

Customized excursion itineraries

Babysitting service

Private catering service

Bicycle & e-bike rental

In-chalet massage treatments

Shuttle transfers

Private ski instructor / guide

Ski equipment rental

Private hiking / mountain guide

Useful Local Information

Looking for nearby supermarkets, pharmacies, or dining options?

Stay Terms

Check-in

From 15:00. Please inform us of your arrival time in advance so we can welcome you personally and show you around.

Check-out

By 10:00. If you require a late check-out, please contact us beforehand to check availability.

Booking & Payment Terms

Please note that bookings must be made at least 3 days before your intended arrival date.

Bank Details

Account Holder: HOTEL ANDREAS HOFER GMBH
IBAN: IT61 N 08035 58242 00030 0009 491
SWIFT/BIC Code: RZSBIT21005

Booking Terms

You may book directly by phone or via the booking form on this website.

Your reservation is guaranteed upon receipt of a 50 % deposit paid via bank transfer or credit card, at which point cancellation terms apply.

The remaining balance is due 4 weeks before arrival via bank transfer or credit card. Short-term bookings require immediate full payment.

Minimum advance booking time is 3 days before arrival (including last-minute bookings). Bank details are supplied during booking.

Accepted payment methods

Credit card (Visa or Mastercard) is recommended. Cash payments are accepted up to the Italian legal limit of € 4,999.99 per transaction.

Local tourist tax

The local tourist tax is levied in accordance with Autonomous Province of Bozen/South Tyrol regulations and is not included in the room rate. It is charged at € 3.40 per person per night (payable separately on site). Children under 14 are exempt.

Payment of the tourist tax includes the South Tyrol Guest Pass, providing free public transport and regional discounts.

Cancellation Policy

Should your plans change, the following cancellation fees apply:Cancellations up to 30 days before arrival: 50 % deposit retained.Cancellations between 30 and 14 days before arrival: 75 % of the total amount retained.Cancellations within 14 days of...

Should your plans change, the following cancellation fees apply:

  • Cancellations up to 30 days before arrival: 50 % deposit retained.

  • Cancellations between 30 and 14 days before arrival: 75 % of the total amount retained.

  • Cancellations within 14 days of arrival, late arrivals, or early departures: 100 % of the total booking amount charged.

We recommend purchasing travel cancellation insurance to protect against unexpected disruptions.

>> Take out travel cancellation insurance now

House rules

Smoking

Smoking is strictly prohibited in all interior areas of the chalet without exception. This policy protects the historic wooden structure and ensures fire safety.

Thank you for your cooperation.

Dogs / pets

Pets are welcome only by prior arrangement. Send us an enquiry here.

Please note that although the property features a large garden and secluded setting, it is not fully fenced; pets cannot be left unattended outdoors. Surrounding woods and farms nearby contain wildlife/livestock. Dogs must be kept on a lead or supervised outdoors at all times.

Owners are fully liable for any damage caused by their pets.

Please note that leads are legally required in public spaces in Italy, and muzzles are mandatory on public transport.

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